Altervance Ltd. strictly prohibits participation by persons under the legal age of 18 years. Our commitment to preventing underage gambling is a core part of our responsible gaming policies. We take several measures to ensure that only individuals of legal age access and use our services.

Verification Process

Upon registration, all users must provide proof of age. This process includes submitting a copy of a government-issued ID, which is verified by our team. Any discrepancies or suspicions of falsified information will result in the suspension of the account until the age is verified.

Parental Controls and Advice

We strongly advise parents and guardians to take the necessary steps to prevent minors from accessing gambling sites. This includes:

  • Using child protection software to block gambling sites.
  • Supervising minors’ online activities.
  • Ensuring that computers and devices used for gambling are password-protected and not accessible to minors.
  • Educating minors about the risks and legal issues associated with gambling.

Monitoring and Enforcement

We continually monitor accounts for any signs of underage activity. If an account is suspected to belong to a minor, it will be suspended immediately, and a thorough investigation will follow. Should it be confirmed that the user is underage, the account will be permanently closed, and any remaining funds will be returned to the original payment method.

Educational Resources

Altervance Ltd. provides educational resources about the risks of underage gambling and encourages parents to communicate these risks to their children. We believe that education and awareness are key to preventing underage gambling.

Reporting and Support

If you suspect that an underage person is using our services, we encourage you to report this to our customer support team immediately. We take such reports seriously and will take appropriate action to investigate and resolve the issue.

By implementing these measures, Altervance Ltd. aims to create a safe and responsible gaming environment, ensuring that only individuals of legal age can participate in our gaming services.